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OPRA MEMBERS ONLY Webinar: Tales from the Road
March 20 2019 at 10:00 am - 10:30 am
ARC Industries’ New Incident Case Management Platform
This session will be led by Melissa Skaggs, Chief Innovation Officer at ARC Industries, who will share ARC’s story bringing to life its next-generation Incident Case Management Platform (ICMS), including:
- Core MUI Challenges and Goals
- Critical ICMS system requirements and capabilities sought
- Brief solution review and narrative
- Impact, Lesson’s Learned, Ideas to consider
The webinar will be presented in a case-study format and, time permitting, questions will be taken as well.