OPRA Great Provider Summit

FAQs

CEUs

Can I receive continuing education credits for attending?

Yes! OPRA is pleased to offer continuing education credits for attendees.  Be sure to sign in to the conference app to complete the required evaluation after each session to receive credit.   Certificates will be available at least 2 weeks after the Summit to view and download from the conference app.  

Pre-Conference Training

Is there an additional fee for the Pre-Conference Training?

  • Yes, there is an additional fee of $100 that can be added to your registration form.

Attire

What do I wear?

  • Business casual. But, what does that mean for you? Professional, comfortable, and ready to network.

General Conference Questions?

Contact Melissa Fannon, Director of Events & Strategic Partnerships


 

Schedule


WEDNESDAY, MAY 28
10:30 AM - 4:00 PM Registration
12:00 PM - 4:00 PM Exhibitor Setup
1:00 PM - 3:00 PM Pre-Summit Training

THURSDAY, MAY 29
7:30 AM - 5:30 PM Registration
7:30 AM - 5:30 PM Exhibitors Hours
7:30 AM - 9:00 AM Breakfast with Exhibitors
9:00 AM - 9:30 AM Welcome: Pete Moore, OPRA President & CEO
9:30 AM - 10:30 AM Keynote: Cliff Goldmacher
10:00 AM - 5:00 PM Relaxation Lounge
10:45 AM - 11:45 AM Breakout Sessions
11:45 AM - 12:45 PM Lunch
1:00 PM - 2:00 PM Breakout Sessions
2:15 PM - 3:15 PM Sponsored Sessions
3:30 PM - 4:30 PM Legislative Update
4:30 PM - 5:30 PM Exhibitor Happy Hour
5:30 PM - 7:00 PM Dinner at your Liesure
7:00 PM - 9:30 PM OPRA Party: Live Band Karaoke!
9:30 PM - 11:30 PM After Party by HealthDirect Pharmacy Services

FRIDAY, MAY 30
7:30 AM - 8:15 AM Yoga, Shari Weber, MBS
8:00 AM - 9:00 AM Breakfast
8:00 AM - 12:30 PM Registration / Information Desk
9:00 AM - 11:00 AM Relaxation Lounge
8:00 AM - 11:30 AM Exhibitor Hours
9:00 AM - 10:00 AM Breakout Sessions
12:30 PM - 1:00 PM Closing General Session


Questions: Contact Melissa Fannon, Director of Events & Strategic Partnerships

Registration Closes May 23rd!

CLICK HERE TO REGISTER

To view speaker and session details, please navigate to the Sessions tab for more information.


$350 for 1st and 2nd registrant
$325 for each additional registrant from the same organization


Questions?

Contact Melissa Fannon, Director of Events & Strategic Partnerships

Thank you Sponsors & Exhibitors!

Headline Sponsor

giv


Keynote

Brittco THS Remote Support Services

 


Platinum

BRADYWARE Jazz Pharmaceuticals
Platinum Sponsor: Mullaney Reidy Medical Supply
Vorys

 


Party

GALLAGHER Neurelis TrailBlaze

Relaxation Lounge

SETWorks

Wi-Fi

safedose

 


Lunch

Insocial PDC Pharmacy

 


Silver

Community Fund Ohio Plante Moran

 


Bronze

HealthDirect StationMD

 


Brunch

Let Logo NEXTGENTAT

Breakfast

COLER Step Up

 


Sessions

giv Gladedgy Consulting Primary Solutions
Step Up Brittco StationMD

Improvun

Hotel & Travel

OPRA Great Provider Summit Location:

Hilton Columbus Easton

3900 Chagrin Dr
Columbus, OH 


Questions?

Contact Melissa Fannon, Director of Events & Strategic Partnerships: mfannon@opra.org

Register Here - Just a few spots left!

2025 OPRA Great Provider Summit Session Details
OPRA Great Provider Summit Schedule

Continuing Education Credits
OPRA is proud to offer approved continuing education credits for the 2025 Great Provider Summit,
including Pre-Conference Training. Credits are available through the following accrediting boards:
AccountancyUp to 10 credits available
BELTSSUp to 10 credits available
DODDUp to 9 credits available*
HRCIUp to 10 credits available
SHRMUp to 10 credits available
Social WorkUp to 9 credits available
*Sponsored sessions not approved
Please Note:
  • For DODD, credits will be reviewed at the time of renewal. Sessions must align with the services you are certified to provide. The Closing General Session is not eligible for credit.

WEDNESDAY, MAY 28TH 

Wed. 05/28
1:00pm - 3:00pm
Pre-Summit Training
The Future of Disability Services: National Perspectives on a Changing Landscape
Panelists:  Barbara Merrill, ANCOR,  Mary Sowers, NASDDDS and Stacy DiStefano, CFHS
 
2025 OPRA GREAT PROVIDER SUMMIT - DAY 2
THURSDAY, MAY 29TH 
Thurs. 05/29
9:00am - 9:30am
WELCOME - Peter Moore, OPRA President
 
Thurs. 05/29
9:30am - 10:30am
Session 1 - KEYNOTE SESSION - A Program on Innovation & Creativity, Cliff Goldmacher
 
Thurs. 05/29
Breakout Sessions
10:45am - 11:45am
LEADERSHIP PROGRAM DESIGN/INNOVATION BUSINESS/OPERATIONS SUPERVISION & CUSTOMER SERVICE ADVOCACY
Session 2 Session 3 Session 4 Session 5 Session 6
Building Better Boards Fostering Accountability & Trust: OPRA’s Just Culture Learning Collaborative Understanding Background Checks, Court Records, & Disqualifying Offenses Leading in a New Role: From DSP to Supervisor The Power of Words: Crafting Messages That Connect
Tom Speaks
The Impact Group
Teresa Kobelt (Panel) James Kemmerle
Ashtabula Co. Board of DD
Bethany Toledo-McCray (Panel)
OADSP
Tim Hindes & Erin Sogal
TrailBlaze Creative
 
Thurs. 05/29
11:45am - 12:45pm
ATTENDEE & EXHIBITOR LUNCH
 
Thurs. 05/29
Breakout Sessions
1:00pm - 2:00pm
LEADERSHIP PROGRAM DESIGN/INNOVATION BUSINESS/OPERATIONS SUPERVISION & CUSTOMER SERVICE ADVOCACY
Session 7 Session 8 Session 9 Session 10 Session 11
Planning for the Future: Succession Strategies for Strong Leadership A ‘Great Provider’ Guide To Excellence From the Top Line to the Bottom Line Protecting Your Agency’s Profitability in the Current World Rocking Your Leadership: Lessons from the Stage More Voices. More Choices: Using Customer Data to Make Decisions, Collaborate, and Drive Change
Adam Fazio & Jenny Bergman
Benefactor Group 
Katherine Dunbar
CQL | The Council on Quality and Leadership
Phil Feldman
Sandata Technologies
Chris Wolf
I Am Boundless
Emily Kendall
EmpowerMe Living
 
Thurs. 05/29
Breakout Sponsored Sessions
2:15pm - 3:15pm
Giv. Brittco Primary Solutions Step Up to Social Connection Gladegy
Sponsored Session Sponsored Session Sponsored Session Sponsored Session Sponsored Session
Enhancing Service Delivery in Ohio I/DD: Integrated Tools for Success All-in-One Software Solution for IDD Agencies & Independents, OOD/VR Providers,
ICFs, County Boards, and EVV
Optimizing DODD Compliance, EVV and Financial Operations with Advisor Anywhere Step Up to Social Connection Curriculum Breaking the Feedback Vacuum: A Game-Changer for Developing Leaders in 8 Competencies and Critical Skills
Danny Laneri
Giv.
Scott Flowers
Brittco
Liz Thompson
Primary Solutions
Deb Shumard
Step Up to Social Connection
Stacy Sufka
Gladegy Consulting
StationMD Impruvon Health  
Sponsored Session Sponsored Session
Utilizing the Healthcare Assessment The Leading eMAR and Medication Dispensing Technology for IDD Providers
Emily Martinez & Sarah Davies
StationMD
Justin Amoyal, Brian Connery & James Ravenscraft
Impruvon Health
 
Thurs. 05/29
3:30pm - 4:30pm
Session 12 - LEGISLATIVE UPDATE - Panel:  Success Group, Pete Moore & Christine Touvelle
 
Thurs. 05/29
7:00pm - 9:30pm
OPRA PARTY: Live Band Karaoke!
 
2025 OPRA GREAT PROVIDER SUMMIT - DAY 3
FRIDAY, MAY 30TH 
Fri. 05/30
Breakout Sessions
9:00am - 10:00am
LEADERSHIP PROGRAM DESIGN/INNOVATION BUSINESS/OPERATIONS SUPERVISION & CUSTOMER SERVICE ADVOCACY
Session 13 Session 14 Session 15 Session 16 Session 17
The Employer Resource Network Collaborative of Cleveland Driving Excellence with A3: A Roadmap for Operational Improvement in I/DD Services Navigating Change: 2025 Employment Law Updates From Good to Great: Transforming Customer Service through Training & Development Getting Involved: Strategies for Effective Advocacy and Engagement
Tony Thomas (Panel)
Welcome House
Stacy Sufka
Gladegy Consulting
Nelson Cary
Vorys
Joel Carson
RHA Dayton


Taylor Armstrong
U.S. Senate Regional Office

EXHIBITOR BRUNCH
Fri. 05/30
Breakout Sessions
11:00am - 12:00pm
LEADERSHIP PROGRAM DESIGN/INNOVATION BUSINESS/OPERATIONS SUPERVISION & CUSTOMER SERVICE ADVOCACY
Session 18 Session 19 Session 20 Session 21 Session 22
Innovative Business Strategies: Exploring Shared Services & New Models Thriving Through The Chaos of Change ICF Reimbursement Update & Benchmarking Trends Invisibility Sucks: Helping Employees Be Seen & Heard Aligning Advocacy Priorities: Navigating Differing Voices
Teresa Kobelt (Panel) Molly Mackey
LEAdeRNship Institute
TJ Ely & Denise Leonard
Plante Moran
Dave Roustio
RHAM
Jennifer Kucera, Brittanie Maddox &
Sarah Davies
Ohio Olmstead Task Force 
 
Fri. 05/30
12:10pm - 1:00pm
Session 23 - CLOSING GENERAL SESSION - The Great Provider Send-Off