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March 11, 2020
10:00AM-3:30PM

Frontline Supervisor Training Techniques

OPRA Training Room 1152 Goodale Blvd. Columbus, OH 43212

Frontline Supervisor Training Techniques

You’ve just received a big promotion, a new set of keys, access to approve timesheets, and an eager team to supervise, educate, support, and lead.

Problem is, nobody’s shown you how.

As a frontline supervisor you are a pivotal link in the service delivery chain and the key to your organization’s effectiveness. (No pressure.)

You are now completely responsible for the performance of your team, regulatory compliance, translating instructions from upper management, and staff development, all while performing a multitude of administrative tasks and helping to ensure the health and welfare of those we serve.

Chances are, you could use a few new tools in your management toolbox.

In this hands-on session supervisors will:

  • Learn the 10 Fundamentals of Supervision
  • Discover the secret to finding and addressing the root cause of performance issues
  • Identify their own supervisory strengths and vulnerabilities
  • Understand 2 of the most challenging employee personality types, and learn how to stop them in their tracks
  • Leave with a written Supervisory Success Outline

Presenter:

Sara Sherman

Members $150.00

Non-Members $300.00

Register HERE

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2020-03-11 10:00:00 2020-03-11 15:30:00 America/Detroit Frontline Supervisor Training Techniques Frontline Supervisor Training Techniques You’ve just received a big promotion, a new set of keys, access to approve timesheets, and an eager team to supervise, educate, support, and lead. Problem is, nobody’s shown you how. As a frontline supervisor you are a pivotal link in the service delivery chain and the key to your organization’s effectiveness. (No pressure.) You are now completely responsible for the performance of your team, regulatory compliance, translating instructions from upper management, and staff development, all while performing a multitude of administrative tasks and helping to ensure the health and welfare of those we serve. Chances are, you could use a few new tools in your management toolbox. In this hands-on session supervisors will: Learn the 10 Fundamentals of Supervision Discover the secret to finding and addressing the root cause of performance issues Identify their own supervisory strengths and vulnerabilities Understand 2 of the most challenging employee personality types, and learn how to stop them in their tracks Leave with a written Supervisory Success Outline Presenter: Sara Sherman Members $150.00 Non-Members $300.00 Register HERE OPRA Training Room 1152 Goodale Blvd. Columbus, OH 43212