Workforce Development Director

The Alpha Group of Delaware

Organization Description:

Our mission is to support, empower, and champion individuals on their path to independence and success. As a premiere provider, we uphold our core values to ensure that, for our members and our employees, success begins at Alpha.

CLICK HERE to learn more about The Alpha Group of Delaware

Position Description:

The Workforce Development Director provides strategic leadership for all employment and workforce development programs supported through the IDD Medicaid Waiver, Opportunities for Ohioans with Disabilities (OOD), and the organization’s social enterprise retail store. This role ensures individuals with intellectual and developmental disabilities have access to high-quality, person-centered skill-building, vocational training, and employment opportunities. If you are passionate about inclusive employment, workforce innovation, and leading dynamic teams—this position offers the opportunity to make a significant mission impact.

Duties:

Program & Strategic Leadership

Lead workforce development services including Vocational Habilitation, Group Employment, Career Exploration, Job Development, and Job Coaching.
Integrate the social enterprise retail store as a primary site for real-world skill building and workforce readiness.
Develop and implement strategies to improve employment outcomes and expand service capacity.
Monitor industry trends and ensure programs align with Employment First best practices.

Social Enterprise Retail Store Oversight

Provide operational oversight and program integration for the retail store.
Support store leadership with staffing, workflow systems, customer experience, and safety practices.
Ensure the store delivers high-quality training, coaching, and employment readiness for individuals served.
Review performance metrics and support continuous improvement related to mission impact and revenue.

Operational & Team Management

Oversee daily operations for all workforce development programs to ensure compliance with Medicaid Waiver, OOD, and organizational standards.
Analyze program data, service outcomes, and store-based training results.
Hire, train, and supervise workforce development and job coaching staff, including store-based training supports.
Promote a positive, mission-driven culture of teamwork, accountability, and professional growth.

Partnerships & Community Engagement

Build strong relationships with employers, schools, county boards, OOD teams, and community partners.
Represent the organization at job fairs, workforce committees, and employment coalitions.
Develop employer pipelines to support job placement and transition opportunities.

Compliance, Quality & Fiscal Oversight

Maintain regulatory compliance, documentation accuracy, and audit readiness across all services.
Support program and retail budgeting, monitor service utilization, and review revenue trends.
Collaborate on funding opportunities and innovative partnerships that strengthen employment initiatives.

Requirements:

Education & Experience

Bachelor’s degree in Social Services, Business, Education, Rehabilitation, Workforce Development, or related field (Master’s preferred).
5+ years of experience in workforce development, IDD services, OOD services, vocational rehabilitation, or related programming.
Experience supervising teams; retail operations experience a plus.
Knowledge of Medicaid Waiver and OOD processes preferred.

Skills & Competencies

Strong leadership and staff development abilities.
Knowledge of Employment First and best practices in supporting individuals with disabilities.
Understanding of retail operations and customer service workflow.
Excellent communication, relationship-building, and organizational skills.
Ability to manage multiple priorities in a fast-paced environment.

Compensation:

Salary

Position Location:

1000 Alpha Drive
Delaware, OH 43015

To Apply:

CLICK HERE to apply and view additional job opportunities at The Alpha Group

For more information, please contact:

Jon Landrum
(740) 368-5810
jonlandrum@alphagroup.net

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