Details
05/30/2025
Service and Support Administrator (SSA)
Perry County Board of Developmental Disabilities
Organization Description:
The Perry County Board of Developmental Disabilities (PCBDD) is responsible to provide supports to children and adults who have developmental disabilities and are residents of Perry County, Ohio.
Website:
https://perrydd.org/
Position Description:
The Service and Support Administration (SSA) is an operational position within the Perry County Board of Developmental Disabilities (PCBDD), meaning its primary role is to carry out daily responsibilities to create the highest level of efficiency possible to meet the expectations and needs of customers. Under the general guidance of the SSA Director and SSA Supervisor, the SSA serves as the primary point of coordination responsible for supporting people with developmental disabilities in a community oriented and mobile friendly environment. SSAs are primarily responsible for determining, achieving, and maintaining a person-centered focus on person-centered outcomes while connecting and facilitating person-centered supports across multiple systems and resources.
Duties:
KNOWLEDGE, SKILLS, ABILITIES
Knowledge of:
- Applicable local, state, and federal laws, rules, policies, and guidelines pertaining to people with disabilities, specifically related to service and support administration.
- Person-centered philosophy and principles.
- Social work or related principles, practices, and techniques, including developmental disabilities technology and rehabilitation.
- Local systems and resources involved with supporting people to be safe at home, at work and in their community. This includes working relationships with providers, parents/guardians, people receiving PCBDD services, Ohio Department of Developmental Disabilities (DODD), Mid-East Ohio Regional Council, Perry County Courts (and other county courts as deemed appropriate), Perry County School Districts, mental health agencies, and other local agencies.
Skills in:
- Excellent verbal and written communication for effective interpersonal relations and interaction with SSAs, other staff, providers, stakeholders, and customers.
- Human relations, establishing positive rapport and maintaining harmonious relationships.
- Public speaking and presenting in front of large groups.
- Active listening and problem solving
Abilities to:
- Generate and maintain accurate records and documentation.
- Develop and maintain positive and professional effective working relationships with people served by PCBDD, employers, supervisors and managers, providers, and the general public.
- Negotiate and manage conflict, solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
- Organize, prioritize, and meet deadlines as established by policy and procedures.
- Effectively facilitate team meetings, which may include conflict resolution.
- Effectively and efficiently define problems and facilitate resolutions by natural supports community supports, and other available resources.
- Facilitate exploration of a person’s choices, preferences, visions, aspirations, and needs.
Requirements:
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Successful candidates must meet these requirements; reasonable accommodations may be made to enable people with disabilities to perform the essential functions.
- Bachelor's degree in education, psychology, social work, or related field and/or eligible for SSA Supervisor certification (or grand-fathered) per Ohio Administrative Code (OAC) rule; associate degree with experience may be considered at the discretion of the Superintendent.
- Strong organizational and time management skills with the ability to productively complete work remotely, previous positive experience working remotely is a plus.
- Preferred minimum of one year of experience coordinating, evaluating, developing, or implementing community services, habilitation programs, or activities for people with disabilities.
- Excellent interviewing and documentation skills.
- Strong computer and technology experience including the use of Microsoft Office 365, web-based applications, and various technology systems; experience troubleshooting basic technology-related issues.
- Valid driver’s license with acceptable driving abstract to meet criteria for insurability, driving in an essential function of the position.
- Maintain confidentiality, handle sensitive data, and comply with all applicable laws and Board policy regarding confidential information.
Travel:
As needed
Compensation:
$19.50/hourly
Position Location:
601 Senior Drive
New Lexington, OH 43764
Jessica Stroup
(740) 684-1847
j.stroup@perrydd.org
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